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Is there some place you won't shop at because of the way they treated you or a friend? - Page 2

post #11 of 21

No I just report them to the manager!

 

I use to just take it and walk away. But you know what, I decided that I am paying for their service and their help. I am not paying for someone who either doesn't like their job or having a bad day to take it out on me. If other customers want to be treated that way and do nothing about it, that is their right. But not me.

post #12 of 21

In the case of the tire store, I not only complained the manager, I complained to the owner. I got NO decent response at all. The poor customer service only continued so I decided I needed to never support their business.

 

Around here, I'm quickly coming to the conclusion that businesses that do a lot of advertising are the businesses that I should never patronize. It seems the best places are well kept secrets.

post #13 of 21
Thread Starter 
Quote:
Originally Posted by Jillypoo View Post

Office Max

 

My mother was treated horribly in Office Max. The cashier was a witch and accused my mother of switching the prices on the shelf (they had been stocked on the wrong shelf). Asked her "how can you sleep at night?". My mom was crying when she told me this. I called and spoke to the manager and gave him an ear full for making my mother cry. 

 

There is an auto shop here I won't shop at. They tried to get me to spend $800 on new brakes which I didn't need. When we spoke to the manager about it he was horrible to me....foul language and all. He also charged me a fee for an estimate which is against corporate policy. When I asked for the money back he hung up on me.  My friend took her car there and was told the same thing. She had her brother take the same exact car a few days later and was told nothing was wrong with it. He asked "really because this is my sister's car and you told her she needed new brakes for $800". Once I had a bad day at work and was driving by. I pulled in and sat down next to a woman. I told her that if they give her a quote of $800 to get a second opinion and what they had done to my friend and I. She asked for the keys and left. I smiled at the manager and said "you really shouldn't have treated me so poorly. Women like to talk" and I walked out. 

 

I will no longer shop at JcPenneys after the way their credit department has treated my friend. Her husband died unexpectedly this summer. She is dealing with her own grief, helping her 2 girls, and trying to settle his estate. As soon as she has the money from insurance she will pay off all his cards. All his credit cards except for Penney's has erased the late fees and suspended interest charges for 6 months to give her time to get the money from insurance company. Penney's continues to call her every week demanding their money. She will pay it as soon as she gets the money.  She instantly went from a 2 income family to a 1 income family and funerals are not cheap. 

post #14 of 21

To be honest, I expect not so great service at stores like Walmart, Target, etc. When I do get good service, I'm thrilled.  I've had bad customer service at places like Home Depot and Lowes too, either they were getting paid to do nothing while we needed help, or the guy was so 'helpful' he was a total nuisance.  In fact I ended up telling him, "I know you are trying to be helpful...but you Aren't Helping!"  But I still go to these places, because the way I look at it, you are paying for cheap goods, so I have to be satisfied with that.

 

However, I am Much more inclined not to visit a restaurant where I've had bad service!  I've 'boycotted' restaurants, sometimes for a year or so, because of a rotten customer service issue.  Once ds and I were in line to get seated (dh was parking the car) and we were totally ignored for 10 minutes when there were plenty of tables, plenty of people to seat us, and the hostess was flirting with a customer paying for take out.  When dh got to the restaurant, he met us outside and we decided to go somewhere else.  It was like we were invisible!

 

Another time we went someplace and I asked for my burger medium.  It came RAW, as in not cooked in the middle at all and cold!  The waiter made a huge huff, slamming and *itching at me, I was shocked!  I hate to return things and mostly will not unless like in this case it was raw meat!  I was very polite about it, and he just went postal on me!  We never ever returned there, and I've boycotted other places too.  When it comes down to it, although it's nice not to cook once in awhile, unless we are going to a top restaurant, I simply can make better at home.

post #15 of 21

Definitely. 

 

We live in an area where there are tons of options for shopping, eating out, health care etc so there is no need to put up with bad service, rude employee or rude customers.  For example, the city I work in is known for LOTS of shopping, but the area is very congested and people are rude, rude, rude (like customers to other customers). It would make sense to run errands after work since I am out in this area anyway.  However, if I go home to do my shopping I can go an equal distance in the other direction and can find many of the same stores in a different city/village where it's not as congested and people don't act like a-holes.

post #16 of 21

Walgreens - only one in town, the clerks are rude and they never have the deals in stock.  Not worth the aggravation.

post #17 of 21

Hubby and I went to Tweeter years ago to buy a tv after we got the house. Well we had been working outside all day cleaning up and doing landscaping and decided to take a break and do some errands, including buying a television and speaker system. We had a wad of cash on us. We went in and were looking around and found a tv we liked (large, top of the line at the time, and expensive). We flagged down an associate to ask a couple questions and he looked us up and down, sneered and said "You can't afford that and I don't want to waste my time explaining it to you"  Hubby reaches into his pocket, pulls out the money. "I suppose this is only good in monopoly." We turned around to leave and had this guy come running after us. Too late. A manager ended up overhearing the associate trying to stop us and got involved. Damage was done though, they lost a few grand, and the associate was fired. They went out of business a while later so they aren't even an option anymore anyway.

 

That pisses me off the most, when people think they can deduce what you can and can't afford and what kind of person you must be by the way you look or are dressed.

post #18 of 21
Quote:
Originally Posted by Karen1985 View Post

Hubby and I went to Tweeter years ago to buy a tv after we got the house. Well we had been working outside all day cleaning up and doing landscaping and decided to take a break and do some errands, including buying a television and speaker system. We had a wad of cash on us. We went in and were looking around and found a tv we liked (large, top of the line at the time, and expensive). We flagged down an associate to ask a couple questions and he looked us up and down, sneered and said "You can't afford that and I don't want to waste my time explaining it to you"  Hubby reaches into his pocket, pulls out the money. "I suppose this is only good in monopoly." We turned around to leave and had this guy come running after us. Too late. A manager ended up overhearing the associate trying to stop us and got involved. Damage was done though, they lost a few grand, and the associate was fired. They went out of business a while later so they aren't even an option anymore anyway.

 

That pisses me off the most, when people think they can deduce what you can and can't afford and what kind of person you must be by the way you look or are dressed.

Yep..  We run into this often.  My FIL is a wealthy man, but he's a farmer so he's usually dirty and in ripped clothes.  He's wealthy because he's cheap.  And he looks like a hobo because he's a farmer (stereotypical I know, but it's accurate).  Clothes get ripped and stained, there isn't any point in buying new ones.  DH and I have run into the same thing.  We certainly don't go anywhere if he's been with the cows, but often I'll pick him up in a field, dusty and dirty with grease stains and huge holes in his jeans...and we have to run somewhere.  People are very quick to judge.  We aren't well off like my FIL but we do ok. 

post #19 of 21

I will never shop at Walmart. I wouldn't go and shop there even if they were giving things away. It was because years ago I worked for them and when I was hired I was told I would be on a 90 day probation. Well after a week into the job a new manager came and she was african american and had a girl with her. Who was also african american. She told me not to quit my other job yet. I told her I already had and have been working for a week. She got upset and took the girl with her and they went into the office. Well on the 90th day I was let go and found out that the next day the girl with her was in my position. I felt all along this was reverse discrimination. I was to young to know I should have sued them. I just swore I would never spend a dime in that place and never have.

post #20 of 21

I am almost at my Walmart breaking point. I have been taking advantage of them accepting competitors coupons. Well if they offer this policy, they need to train their cashiers what to do. This girl took 25 minutes trying to figure out what to put into the computer. The people behind me were so annoyed, probably not as much as me. We had already been in line for 45 minutes. They have approximately 25 registers and only 3 open on a weekend! It's just not worth the headache to save an extra 10 bucks per trip

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