I had recently switched electric company to get a better deal with our kWh rates. Our first bill was a 14 day billing cycle and it states that we used 287 kwh. Now I just got my next bill in and it jumped to 4227 kwh used. Our first bill was $58 and now our second bill is $584.
I called the electric company to try and tell them that I think something is wrong with our meter but they insisted that it was fine. I asked them to send someone out to do a re-read on the meter but they kept on insisting that it was accurate. I finally asked to speak to a manager and they send me to the "Customer Service Line".
I had to explain again why I believe my bill was incorrect and yet I did not get any help. Within that 32 days of the billing cycle we did not use our A/C. My house is only 1100 sqft. I did not add any new appliaces or used the A/C so it shouldn't have jump that high. Could anyone tell me if there is something I can do to get my bill adjusted or to get help with this?